Booking & Policies

Professional Service with Clear Terms
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Our Policies

At Wild Hearts Carriage Company, we want your event to be memorable, stress-free, and handled with the utmost professionalism.
Please review our booking policies below

Booking & Deposit

  • A 10% nonrefundable deposit (based on the total event cost) is required to secure your date and time.
  • Bookings are not confirmed until the deposit has been received.
  • Deposits are applied toward your total balance.

Payment Terms

  • The remaining balance is due in full upon arrival at the event location, prior to the start of service.

Cancellations & Rescheduling

  • All cancellations must be made at least 7 days prior to the event.
  • Deposits remain nonrefundable under any circumstance.
  • Cancellations with less than 7 days' notice may be subject to payment of up to 50% of the event fee, as the time reserved cannot easily be rebooked.
  • Rescheduling or changes to the booking must be made at least 10 days in advance and are subject to availability.

Insurance & Licensing

  • Wild Hearts Carriage Company is fully licensed and insured for your safety and peace of mind.
✨ Ready to book your elegant carriage experience? ✨
Contact Wild Hearts Carriage Company today to discuss your event and receive a personalized quote.
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